Your heat pump works hard all year round, keeping your family cool in the summer and warm in the winter. But what happens when it breaks? If you enroll in E.S.P., you can simply make one toll-free call to Columbia Retail Services.

Service seven days a week.
We’ll promptly arrange for service with a pre-qualified independent contractor who knows how to find and fix the problem fast – any day of the week!

Cost Savings.
You’ll rest easy knowing that you’ll avoid unexpected repair costs, because all labor and most parts are covered, and there are never any service call fees for heat pump repair.

Easy billing:
$17.99 / month, or $197.98 / year, conveniently added to your Columbia Gas bill.

Enroll today!

For additional information, see our terms and conditions (sections 3.3. - 3.3.3.).